new issue templates

.github/ISSUE_TEMPLATE/ask-a-question.md

@@ -2,9 +2,12 @@
 name: Ask a question
 about: Ask the community for help
 title: ''
-labels: question
+labels: 'question'
 assignees: ''
 
 ---
 
+This is the place for generic questions. Please stay on topic and be polite.
 
+**Notes**
+ - Please write in english only. If you provide some images in different languages, you're required to write a translation in english.

.github/ISSUE_TEMPLATE/bug_report.md

@@ -2,7 +2,7 @@
 name: Bug report
 about: Create a report to help us improve
 title: ''
-labels: ''
+labels: 'bug'
 assignees: ''
 
 ---
@@ -10,29 +10,24 @@ assignees: ''
 **Describe the bug**
 A clear and concise description of what the bug is.
 
-**To Reproduce**
+**Describe the environment**
+ - Install environment: docker, docker swarm, podman, kubernetes, or package
+ - If available, the `docker-compose.yaml` file
+ - If package, we need the distribution and release: Ubuntu 22.04, Debian 11, ...
+ - Or if you're running the plain binary, how you're running it
+ - In any case, you have to specify the version in use
+
+**How to Reproduce the bug**
 Steps to reproduce the behavior:
-1. Go to '...'
-2. Click on '....'
-3. Scroll down to '....'
-4. See error
+1. Given the previously described environment
+2. Do this and that
+3. I get this error
 
 **Expected behavior**
-A clear and concise description of what you expected to happen.
-
-**Screenshots**
-If applicable, add screenshots to help explain your problem.
-
-**Desktop (please complete the following information):**
- - OS: [e.g. iOS]
- - Browser [e.g. chrome, safari]
- - Version [e.g. 22]
-
-**Smartphone (please complete the following information):**
- - Device: [e.g. iPhone6]
- - OS: [e.g. iOS8.1]
- - Browser [e.g. stock browser, safari]
- - Version [e.g. 22]
+This should happen instead.
 
 **Additional context**
 Add any other context about the problem here.
+
+**Notes**
+ - Please write in english only. If you provide some images in different languages, you're required to write a translation in english.

.github/ISSUE_TEMPLATE/config.yml

@@ -0,0 +1 @@
+blank_issues_enabled: false

.github/ISSUE_TEMPLATE/feature_request.md

@@ -2,13 +2,13 @@
 name: Feature request
 about: Suggest an idea for this project
 title: ''
-labels: ''
+labels: 'enhancement'
 assignees: ''
 
 ---
 
 **Is your feature request related to a problem? Please describe.**
-A clear and concise description of what the problem is. Ex. I'm always frustrated when [...]
+A clear and concise description of what the problem is.
 
 **Describe the solution you'd like**
 A clear and concise description of what you want to happen.
@@ -17,4 +17,7 @@ A clear and concise description of what you want to happen.
 A clear and concise description of any alternative solutions or features you've considered.
 
 **Additional context**
-Add any other context or screenshots about the feature request here.
+Add any other context about the feature request here.
+
+**Notes**
+ - Please write in english only. If you provide some images in different languages, you're required to write a translation in english.